Chandan, a distinguished Learning and Development (L&D) professional with a career spanning an impressive 22 years with Hospitality, Retail and Tech industry. Chandan has left an indelible mark on esteemed establishments such as Rodas, Royal Orchid, Radisson, Taj, Raffles, Marriott, Walmart, and Flipkart, where his innovative approaches in Customer Service, Learning Ladders, Service Culture, Cultural Architecture, and instructional design have garnered global recognition.
In his most recent role with Walmart, Chandan was a Lead- Leadership Development charter, orchestrating a holistic journey towards leadership excellence. Through meticulous research, Chandan devised a groundbreaking classification of leadership development into four stages: Foundational skills, Universal competency, Amplifiers, and Game Changers. This innovative framework not only streamlined leadership development but also produced a cadre of high-quality leaders within Walmart.
Throughout his illustrious career, Chandan has been instrumental in shaping the growth trajectories of over 5000 employees, dedicating himself to conducting more than 14000 hours of transformative training sessions. His unwavering dedication to organizational development is underscored by a relentless pursuit of making thinks better and a steadfast commitment to talent cultivation.
Chandan's expertise traverses a broad spectrum of domains, including Neuro-Linguistic Programming (NLP), Instructional Designing, Emotional Intelligence, and Psychological Safety. His passion and dedication render him a highly sought-after professional, capable of offering invaluable insights and experiences to any team or organization privileged to collaborate with him.
In Chandan, you'll find not just a driven professional, but a compassionate leader, poised to leverage his wealth of knowledge and expertise to drive substantive change and foster enduring success in every endeavor he undertakes.
Principal Consultant